What Families Say About Our Work

  10 Apr 2024

Beth (Houston, TX)

Words do not seem adequate to express how grateful I am for your help over Easter weekend. Such bad timing when the rest of the world is taking time out for family and celebrating the resurrection of Our Lord. However, you put that aside and went the extra mile helping me find a adult care home for my cousin who was going into hospice. You were not only very careful to understand our needs and her wants, but you met me at the two residential options she had liked best, and let me tour them without feeling rushed. You even reminded me to ask an important question, necessary for our decision making process. The community turned out to be better than we could have hoped for! Thank you from the depths of my heart for your care that day, your work behind the scenes and then the thoughtful texts afterward. You made us feel like you cared for US, not just our business.

  18 Nov 2023

Greg (Houston, TX)

You came along right at a good time. I didn't know how to settle my wife in memory care, and you helped so much! So Above. So Beyond. So You.

  26 Jul 2023

Susan (Houston, TX)

Syed Rizvi provided me with excellent advice on the difficult decision of long term memory care for my mom after her release from hospital. He listened to her physical and mental limitation needs and explained the different types of facilities and what in his experience would best suit us. He was referred to me by hospital and we had time to visit several facilites while she was in skilled nursing. I am happy to recommend him to anyone needing to find care for their elderly parents or loved ones. She is now in good hands and I have Syed to thank for guiding me to the right decision.

  08 Jul 2023

Gregg (Austin, TX)

Syed provided very professional and compassionate service to our family when we needed help selecting an assisted living facility for our mother. He was a pleasure to work with and he took the time to listen and really learn about her needs. In an area as large as Houston, trying to sort through all the facilities on our own would have been overwhelming. We highly recommend using Syed to identify the best places.

  17 May 2023

Becky (The Woodlands, TX)

My husband and I were feeling overwhelmed when we were facing a change in our living situation. My husband received a diagnosis that meant we needed to move to a place where he could receive assistance. I was referred to Syed Rizvi by Hospital personnel and I am so grateful for that referral. Every step of the way on this journey, Syed has been there to help and guide us. He is very knowledgeable and professional and he did all of the necessary work to help us find the right place for our move. Highly recommend Syed. He listens to you when you're overwhelmed and he offers solutions to the issues you're facing. It's obvious that he cares and will be with you as long as needed. He continues to be available to help us and answer questions as situations arise.

  26 Mar 2023

Monique (San Antonio, TX)

Mr Rizvi provided excellent support to our family to find an assisted living facility for my aunt. From identifying facilities that met our criteria to scheduling and taking tours with us. His professionalism, dedication, and action enabled us to find the best place. Thanks for all your help.

  31 Oct 2022

Lisa (Tomball, TX)

I was given Syed Rizvi’s phone number by a social worker when my sister was ready for discharge from the hospital. She required a nursing home or a very high skilled assisted living. The hospital did not have a list of facilities that met my sister’s needs and/or my family’s budget. Syed was a blessing from the moment I called him and actually takes pride in what he does. He provided me with several locations in the area that I requested and went with me to visit all of them. He listened to what was important to me and my sister regarding her placement as well as her happiness. He did not rush me to make a decision. Syed has a very warm, but professional attitude and really does care about your loved one. I highly recommend him. My sister has been placed in a wonderful facility. More importantly, he continues to follow up with me and the facility to make sure all is well.

  16 Jun 2022

Paula (Corpus Christy, TX)

Syed fully understands the many different types of dementia and the different stages associated with those types. He truly has a gift to find out what the family wants, what the patient needs and what each facility can and cannot offer to the family and patient. With that knowledge, Syed can significantly narrow down your choices so that your time is wisely spent looking at places that are in line with your financial parameters, yet still fit the patient’s personal care needs and social needs. I never felt rushed or pushed to make a decision that I did not feel comfortable making. He has tremendous patience and takes the time to understand the family dynamics and their desires. And, believe me, with 11 siblings in our family to deal with, it is a testament to him that he did not change professions trying to juggle all of our wants and needs. And the best part is that there is no charge to the families for this service. We actually ended up spending less money than we anticipated as there were things we thought our loved one needed that he, in fact, did not need at that time. So stop doing your own research and trust Syed to put his research and knowledge to work for you so that you can get back to quality time with your family! I know Syed will be just as much of a blessing in your lives as he has been in ours.

  07 Apr 2022

Leona (Spring, TX)

Syed is the BEST! Save yourself blood, sweat, and tears by consulting with him! There is no financial cost to you. We were caught up in the debacle of the closure of Autumn Grove Cottages. We were notified on Tuesday February 22, 2022 that we needed to have our loved ones out of the cottages by Friday February 25; then we were told that we needed to be out by Thursday February 24! What a way to treat persons with dementia and their families/loved ones---or anyone for that matter! Fortunately, my daughter found Syed on the internet. I called him about 9 -10 pm Wednesday February 23, but didn't leave a message. He noticed my calls and called me back that very night. Thursday morning, he texted me with facility information. My son and I did due diligence. There were a few a bumps in the road which I successfully referred to Syed. By early Thursday evening, we had our loved one in one of the facilities, which continues to prove to be the right move! Syed listened, processed, and produced. No gobbledygook! I can't thank Syed enough or recommend him enough!

  25 Mar 2022

Laura (San Antonio, TX)

Syed Rizvi is someone I would highly recommend. He is passionate and knowledgable about Senior Living Options. His experience, certifications, and knowledge of all the senior living options in his area provides everyone he serves with the best outcomes. Excellent communication and follow through, most importantly he truly cares about his clients. Thank you Syed!

  26 Jan 2022

Shelby (Conroe, TX)

I could not have gotten my grandmother into a assisted living facility without Syed's help. I was given a 48 hour notice that she had to be out of the rehabilitation center and fortunately the social worker from the rehab connected me with Syed. Day 1 he got all our into and day 2 he took me to 3 showings. I picked the one I liked most and filled out paperwork that evening. My grandma was transported the next morning and everything went smoothly. I am forever grateful for his help and will recommend him to anyone looking for this type of assistance. I didnt even know where to begin and he was able to narrow down 200+ places to 3 great candidates. My grandma is very happy with the place she is in now and so am I. Thank you Syed!!

  28 Dec 2021

Scott R. (Katy, TX)

Syed- You have been such a blessing to me and my family. Your dedication and efforts have not been forgotten. Thank you for helping me and my family to navigate the sea of information and choices. My mom is now flourishing in her new care home. She has gone from almost being confined to her chair to now, with her walker, scooting around the house with ease. Your time and dedication to your clients is greatly appreciated. Thank you for your time and efforts.

  15 Dec 2021

Scott M. (Cypress, TX)

Thank you so much with your help finding my mom a new home. She is adjusting well and getting involved in all the activities. All of the communities you showed us were very nice. Again, thanks for your time and guidance during the process and finding just what she needed.

  15 Oct 2021

Denise (Houston, TX)

When looking for assisted living options for our parents, we didn’t know what we didn’t know. We moved our parents into a facility and after two months, realized we had chosen very poorly. Our PCP suggested we meet with Sayed so he could match their needs with a facility and that’s exactly what he did. Sayed’s knowledge of the assisted living industry was priceless and our parents are where they should have been from the start. Choosing assisted living for a loved one is too important a decision to make without the an expert who can cut through the assisted living sales pitches and focus on what’s really important. Our family will always be grateful to Sayed for his expertise and guidance.

  23 Sep 2021

Dollie (Humble, TX)

Good Morning Mr Syed: How are you? Just wanted to shout it out to you how appreciative you were doing my family crisis. Your expertise and knowledge really did advance our way of handling situations. Please continue to use your wisdom to help others. I will always remember your kindness and patience. Thank you.

  12 Sep 2021

Dorothy (Waller, TX)

Syed Rizvi was extremely helpful during a very stressful time when we were trying to find a place for our loved one. He was SO knowledgeable and informative, and never impatient as I asked the same questions again and again. He was compassionate and understanding and able to work with the variety of personalities in our family. He spent an unbelievable amount of time with us showing us different types of facilities. He never tried to influence our choices, but provided information. Without a doubt-5 star assistance, and I strongly recommend him!

  22 Aug 2021

Jerri (Houston, TX)

I first spoke with Syed when my mother needed to be transferred from Skilled Nursing facility in Houston in December 2020. I had no way to navigate where she needed to be & was on my own with it. He found her a great & affordable place five minutes from my house. He was always helpful even afterward with any needs or questions I had. And there were many. After a while mom needed a different environment. Syed again came up with an amazing assisted living home not far from me. Again, at an affordable rate. I am extremely pleased & happy with all of his help. I don't know what I would have done without him. I highly recommend Syed Rizvi for your placement needs.

  12 Jul 2021

Teresa (Houston, TX)

Mr. Rizvi was helpful in finding a place for my mother recently. She is doing a little better now, and we look forward to further progress down the road. Mr. Rizvi worked hard to find a placement, and was very professional. Thanks so much.

  18 Jul 2021

Paula (Wimberley, TX)

When our father needed more care than my family could provide, I contacted several online placement facilities. All they seemed to care about was how much we could pay and then they just sent a list of places. This was not very helpful. I called Senex Memory Advisors and spoke to Syed. He was wonderful! He went with my sister (I live out of state) to look at several facilities and to help us navigate what would be best for our father. He took into account costs as well as what my father is like and his preferences. He helped us find placement close to where my family lives in Spring, TX. Syed is wonderful and I highly recommend him to help anyone!!!!

  14 Jun 2021

Melody (Manvel, TX)

How do you make a decision for a loved one that will affect their life? Having that responsibility is something that weighs heavily on you. I was especially blessed to have an experienced professional to assist me during this emotional time. You want the best for your loved one. You can be influenced by factors that impress you but may not be best for your loved one. Having someone to remind me of what should the most important concerns for the patient, not aesthetic issues, Also, pointing out the pros and cons of each facility was a tremendous help for me in making up my mind. Syed was invaluable in helping me navigate this process. I am so grateful that he helped me.

  17 May 2021

Evelyn (Houston, TX)

Syed A. Rizvi from Senex Memory Advisors guided me through a difficult time when I really needed direction from a professional and experienced advisor. Mr. Rizvi offered not only his wisdom and experience, but comforting support as I moved through the process of locating an appropriate facility for my husband, who has Alzheimer's. We began this process with a phone call and then a videoconference meeting. Mr. Rizvi found out about what my husband was like before he was affected by this disease and what I was looking for in the way of help. Then Mr. Rizvi made all of the arrangements to visit five facilities in the Houston area. We discussed the pros and cons after each visit, so I felt well equipped to make a decision. After my husband was moved to a memory care unit, Mr. Rizvi continued to send messages of support, offering help if any problems developed. I can't say thank you enough for the expertise and encouragement Mr. Rizvi offered.

  18 Apr 2021

Lynette (Austin, TX)

Syed Rizvi is wonderful to work with. I live in Austin, and during the COVID shutdown, my family needed to find a good care home for my brother, who is legally blind and has other health issues. My brother lives in the Houston area, and I wasn't able to be there. Syed was so helpful - he went to the potential care home and used Zoom so that I could take a tour, and so could my brother from where he was staying. He was readily available when I needed to call him with any questions. And he visited my brother after he had settled in to be sure he was getting what he needed. I don't think I could've found a good place for my brother without Syed's help. He knows what he's doing, and he's very kind and professional.

  21 Mar 2021

Pamela (Pearland, TX)

Looking to place your loved one in a Houston Memory Care Center? Contact Syed; he worked diligently with me to find the perfect match for my Dad. Syed is familiar with all locations around the Greater Houston area and visits those campuses to check on the current status. He is extraordinarily astute in listening to your goals for your loved one. I am very grateful to him - I could have never achieved this on my own. Syed(Senior Living Advisor in Houston) visits the campus with you so he can hear what each location is sharing with you and asks tough questions (that you may not have thought about), he can also negotiate monthly fees for you - and it is all free to you!

  21 Mar 2021

Connie (Tomball, TX)

Our mother has Alzheimer's disease, and by May it had progressed enough that we needed to move her from assisted living to memory care. I was in an attorney's office and mentioned that fact. They said Syed A. Rizvi could help and gave me his name and number; he was easy to contact. When we spoke it became obvious that he was knowledgeable about Alzheimer's and facilities for people affected with the disease. He took into account the location, money limitations, and my mom's general health. Syed(Senior Living Advisor in Houston) was patient in answering all our questions, and we visited 3 places that fit our needs. He has been attentive even after we placed our mom in memory care, asking if we were happy with our choice, how it was working out, did we need anything. We have been very pleased with the service Syed has provided and feel fortunate to have found him. We would highly recommend him. Thank you from the Whaley family.

  21 Mar 2021

Kim and John (Spring, TX)

When we decided that we could no longer safely take care of Dad’s needs in our home, we started our own search for an elder living community to meet his needs. Even with a wealth of resources at our disposal, we quickly found out that there were far more questions than we had answers for. We were so glad to find Senex Memory Advisors and Syed Rizvi (Senior Living Advisor in Houston) to guide us through this very emotional and stressful decision. He was available right away to meet us in our home. This was the best move we could have made in our search for a place for Dad. Syed has a vast knowledge of all issues dealing with Elder care. In our first meeting, he was able to educate us very quickly and in a way we could understand. After eloquently explaining his part in the process, Syed gathered information from us like Dad’s medical needs, his personality, his hobbies, our budget, travel constraints, etc.. Syed took this information and came up with a list of choices that would be a good fit for Dad. Only two days later, Syed gave up 6 hours of his Saturday afternoon to take us on a tour of several communities. He was able to set up appointments with administrators for tours of each of these communities, saving us hours and hours. After each visit, Syed patiently took the time to answer all of our questions. It just so happened that Dad was to be released from a rehab facility much sooner than we had planned for. Within five days from our first meeting with Syed, Dad was in a great assisted living facility. We were so fortunate to have Syed’s help to find and get Dad placed in a community that is a great fit for him so quickly. Syed’s inside knowledge of Elder Care in general and the specifics of so many different communities in the area was absolutely invaluable to us! Many thanks to Syed for being a great advocate for Dad as well as an exceptional advisor to us in this time of transition in our family.

  28 Feb 2021

Susan (Katy, TX)

When you need to find Senior Care for a loved one in the Houston area, my suggestion is for you to call Syed Rizvi. He is a Senior Living Advisor in Houston with Senex Memory Advisors. He will listen and REALLY HEAR YOU!! He helps you find the right care for help in your home, an assisted living, in a memory care community, in a nursing home or even when you know hospice is the right option. He is the right person to help you navigate one of the most difficult decisions you are called upon to make, when you need to put your loved one into a place that can give them the care they need. You are the spouse or daughter or grandson or sister or brother of someone who is trying their best to take care of a spouse, father, mother, sister, grandmother, aunt or other relative age in place but they need a little help. And, so do you. You are stressed, and you have finally realized that taking care of someone else is not only difficult, but it also wears on your own health. Talk with Syed today. He will help figure out exactly the best solution for the care of that loved one and this will give you the much needed relief that you need. Give him a call today, you’ll be glad you did.

  28 Feb 2021

Troy (Tomball, TX)

Thank you Syed for your help finding an assisted living facility in Houston for my parents. Your thorough knowledge of Alzheimer's helped us make a very informed decision. Well done!!!

  30 Jan 2021

Karamali (Houston, TX)

It was a pleasure to meet with Mr. Sayed. He is very nice and professional and also very knowledgeable. He helped my wife and I a lot and I do appreciate his great job.

  30 Nov 2020

Carnellia (Magnolia, TX)

When I was looking for assistance for placement in either an assisted living or nursing home for my husband, I did not know where to start. Fortunately, I had friends that suggested Mr. Syed Rizvi, a Senior Advocate, who had helped them greatly when they were looking for help with their own relatives. I called him and I met with him personally, and after getting all the particulars, he immediately went to work looking for a fit for my husband. He also had many resources that he could suggest in many other matters as well, from help from the VA, attorneys, facilities, to monetary assistance from various resources. He was also diligent in following up to see how I was faring and to see what further assistance I might need. I am very grateful for his help as he helped me find a good group home for my husband that has worked out very well for us. I really do not know what I would have done without his help. If you are one the fence about accepting help from a Senior Advocate, don't be! The assistance was invaluable, thanks to Mr. Rizvi(Senior Living Advisor in Houston)!

  20 Nov 2020

Jimmy (Macon, GA)

Syed, Your excellent advice on all aspects of my brothers care has been more helpful than you can imagine. We are fortunate to have crossed paths with you. Perhaps one day we can return the favor. All the best wishes and take care during these stressful days. I hope I can meet with you during my next trip to Houston.

  12 Aug 2020

Jackie (Pearland, TX)

Sayed, thanks so much for helping me during my search for the proper community for my Mom. Your knowledge and caring heart has made a difficult time more comforting. You have spent lots of time searching and constantly communicating with me on the status of things. Thanks again for all you do.

  05 Jul 2020

Chevelle (The Woodlands, TX)

Syed Rizvi was recommended to me and I cannot tell you how grateful I am for his patience and knowledge of the Houston area on senior living and care. Having to to deal with moving my sick elderly Mother here from Tennessee, I was at my wits end and did not know where to start. I met with Syed (Senior Living Advisor in Houston) a day later and he spent hours with me interviewing and talking learning everything about my mother and our family and of course her budget. The hours and service that he provided was a lifesaver and I couldn't be more happy where we finally ended up placing her.

  01 Jul 2020

Vicki (Hockley, TX)

Dear Sayed, I can’t thank you enough for the help you gave us in dealing with my mother. We were completely clueless on where to begin in getting her moved from the nursing home she was in, which was not a good choice for her to begin with. We really didn’t know what options were available for her. The several hours you spent sitting with my husband and I discussing our situation, getting to know us and what our values are, were priceless. The thoroughness with which you questioned us to gain understanding of our needs was beyond what anyone else has ever offered us. Also, your specialization and knowledge about dealing with Alzheimer’s and Dementia really helped us to understand much of what we were dealing with and thus, determine the most suitable care for my mother. Your ability to narrow down the possibilities for us based on our financial capabilities, as well as to find something near our home is much appreciated by us. Your time visiting with us, followed by your visit with my mother proved to very beneficial. She was very comfortable talking with you speaks to your ability to put others at ease, especially in this population of elders dealing with dementia. Thank you for being patient with us enough to show us several options, and your willingness to dig deeper should we have needed it. Also, your willingness to negotiate price with the owner of the Assisted Living Facility we liked best allowed us to be able to choose that one. Sayed, thank you from the bottom of our hearts for the help you gave us, as it allowed us to find a beautiful home for my mother to live in for the rest of her life; a home wherein the values of the owners/operators and staff are consistent with ours.

  19 Mar 2020

Donna (Spring, TX)

I was the power of attorney for a member of our church who was an 88 year old childless widow. She had gastrointestinal and mobility issues. She reached a point, financially, when her savings were dwindling. In order to maximize the time she would have assisted living and avoid moving to a facility with Medicaid funded, lower, level of care, I was trying to find a less expensive assisted living facility that still had a good level of care. In the process, my wife and I met with Syed, who is a Sr. Advisor. In a thorough and compassionate way he interviewed our church friend and us to fully understand her and our circumstances. It was immediately obvious he is highly knowledgeable about all aspects of elder care and has a firm grasp on the senior living facilities, their rates, and quality of care. He cut through the hours of research it would have taken us. He selected several facilities with which we were impressed, accompanied us on the visits, and counseled with us afterwards, all at no cost to us. Based on our experience, we strongly recommend Syed to anyone searching for a facility for their elderly or disabled loved one.

  17 Dec 2019

Debbie (Conroe, TX)

If you are looking for someone to help find a senior living facility in Houston, TX, I highly recommend Syed Rizvi. He was a tremendous help in locating a memory care unit for my mother who is in later stage of dementia. He(Senior Living Advisor in Houston) met with me personally to explain his role in the process and get background info on my mom. He provided his professional support every step of the way and was very honest and upfront with me. He is invaluable.

  29 Nov 2019

Janna (Spring, TX)

Goes the extra mile above and beyond to help your loved one find the best quality fit for the best price!

  02 Sep 2019

Margaret (Houston, TX)

I have worked with Syed (Senior Living Advisor in Houston) of Senex Memory Advisors and he is very knowledgeable and compassionate when assisting seniors find the perfect facility.

  17 Sep 2019

Shyrose (Spring, TX)

Worked with Rizvi to find a place for a resident. Very kind and humble. Knows his stuff. Can find the right place in short time.

  14 Jul 2019

Ryan (Cypress, TX)

His unique and person centric approach makes you feel like you’ve got a senior living expert in the family.

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