The following is a list of frequently asked questions (FAQs) families ask to provide you with valuable information on understanding and selecting an appropriate care option. Our goal is to help you gather as much information as possible to better understand your care options.



Why do I need your services?

Finding and evaluating the best senior living option in Houston, Texas is complex, time consuming and confusing. Without help, many people feel pressured and make mistakes that affect the quality of the care and threaten their financial stability. Senex Memory Advisors advisors understand the entire range of living options available to seniors and anyone can benefit from our experience with the healthcare industry.

Learning about a new industry, can be challenging and confusing. We know communities, their management as well as staff, their long term performance, what’s working and ongoing issues. We have lots more information than Mr. Google or Ms. Facebook. We can help you avoid make mistakes and avoid common pitfalls.

Can you truly save us time & money?

By using Senex Memory Advisors you will save time searching internet. We understand you already have daily work and personal routine to manage, don’t waste time reading sponsored listing and content, planted reviews or jumping websites comparing one facility to another.

Senex Memory Advisors advisors help you avoid high pressure sales & robocalls. Hand it off to a certified senior living advisor and relax knowing you will be working with knowledgeable, trustable and respected professionals in the industry.

Working with Senex Memory Advisors allows you to take back your weekends. Spend time with your loved ones. We can save you gas money & time spent visiting communities only to find you don’t like them. Due to our relationships with communities, we are able to negotiate better pricing and contract terms, on behalf of families, generally not available to public.

How often does Senex Memory Advisors visit communities?

With our boots on ground operating model, our advisors personally visit each community at least once every 6 months.

What tools does Senex Memory Advisors use to evaluate communities?

Senior Living industry is currently in a dynamic growth mode with rapid changes abound in how communities are operated and managed. Senex Memory Advisors evaluates each community based on an in-house assessment with more than 150 queries encompassing related to staff, care plan, diet, legal, financial, environmental, social atmosphere and state surveys. In addition, our advisors monitor industry news, social media channels, reviews from families, industry professionals and past employees to create a 360 degree view of each community.

How long does your process take?

Senex Memory Advisors’s easy and simple process is designed keeping in mind busy lives of professionals. It typically, takes 1 to 3 working days from the time of initial consult to final selection of communities. Due to our large database of communities and excellent relationships, we are able to offer next day community tours as well.

What are the most important things to consider when choosing an Assisted Living, Memory Care or Residential Care Home?

Because everybody’s situation is different, the factors to consider must also vary. Typically, the first three things to consider are care needs, budget and location. But often there are important factors that should be considered including social activities, building amenities, dietary preferences, culture and community size.

What are the services and amenities offered in the monthly rate at Assisted Living, Memory Care and Residential Care Home?

Assisted Living, Memory Care and Residential Care Home facilities typically provided all meals, housekeeping and assistance with daily tasks (ADLs), such as bathing, dressing, eating, toileting, walking or wheeling, and transferring into and out of bed. Laundering of personal clothes, towels and bed linens, trash removal, housekeeping is provided. Social and cultural activities, wellness programs including daily exercise classes, are also available. Some assisted living facilities also provide transportation to appointments, shopping and organized outings. Services of visiting physicians, registered nurses, podiatrist, dentist, and home health professionals are also available.

How can one pay for Assisted Living, Memory Care and Residential Care Home?

In Texas, almost all Assisted Living, Memory Care and Residential Care Home facilities are private pay. Seniors can use private funds such as Social Security (SSA or SSI), pension and savings or their long-term care insurance benefits.

Medicare does not cover Assisted Living. The only insurance that pays for assisted living is private pay Long Term Care Insurance, and those policies can vary widely. If you have purchased a Long Term Care (LTC) insurance policy, let us know and we will tell you what questions to ask when you call your carrier for specifics.

Does Assisted Living, Memory Care and Residential Care Home rooms come furnished?

It depends, but typically, rooms don’t come furnished. It’s just like having your own apartment. Residents or families furnish rooms as they please with belongings, pictures, furnitures that reminiscent seniors home. That said, some communities provide fully furnished apartments for short-term stays.

Can one bring my own personal items and furnishings?

Yes. Assisted Living, Memory Care and Residential Care Home allow residents to bring personal items and furniture.

Do Assisted Living, Memory Care and Residential Care Home allow pets?

Most assisted living facilities and Residential care home allow for pets (Dogs & Cats), with a weight limit, to keep pets in resident’s apartment. Fees may apply. All required vaccinations and licensing must be current.

Memory care facilities do restrict residents from bringing pets simply because residents are unable to take care of pets themselves. However, families are welcome to bring family pets whenever they visit their loved one. Several Assisted Living, Memory Care and Residential Care Home have pets that belong to the facility as pets offer great comfort and therapeutic benefits.

Are family visitations allowed in Assisted Living, Memory Care and Residential Care Home?

Assisted living can have visitors at any time and are free to come and go as they please. There might be a security system requiring a code or bell for nighttime access, but there’s the same level of freedom as you enjoy in your current home. You can have overnight guests, holiday visitors, or even go away for a holiday or weekend if you want.

Memory Care and Residential Care Home also allow visitations and off site but are bit more restrictive and do not allow overnight guests due to higher level of care environment.

How is food at Assisted Living, Memory Care and Residential Care Home?

Food forms an integral part of a senior living community. Most Assisted Living, Memory Care and Residential Care Home facilities focus on healthy and nutritious diet encompassing all food groups. Residents can choose from many menu options created and prepared by professional chefs or nutritionist. Many special dietary requirements, including no-salt-added and no-concentrated-sweets diets, vegan, vegetarian, keto, kosher, are easily accommodated.

Do they provide transportation available and is it wheelchair accessible?

Many communities offer transportation to doctor appointments, errands, local shopping stops and outings.

Can I live in Assisted Living, Memory Care and Residential Care Home if I need a wheelchair or walker?

Yes. Seniors who need assistance with mobility continue to live in Assisted Living, Memory Care and Residential Care Home.

Do I have to sign a lease to live at Assisted Living, Memory Care and Residential Care Home?

Most communities offer month-to-month leases and offer short-term respite stays. Check the agreement (before signing) to confirm no hidden costs and no fluctuating fees after you move in.

Do I have to give advance notice if I move out?

Yes, most facilities require a 30 days notice. However, if the facility is unable to meet your clinical needs due to sudden change in health condition, you may not have to give them a 30 day notice. Check your Resident Agreement, for details.

Is a security deposit or community/entrance fee required?

A security deposit, community/entrance fee or a combination of both may be required at most communities. The security deposit is refundable upon clean exit. Community/Entrance fee is another name for new resident move in fee and is assessed at most communities to offset one-time costs associated with move-in. It also pays for general community expenses such as a power generator, landscaping, off site activities. This is analogous to HOA fee paid by most home owners.

What happens if my health needs change?

If you health needs change the facility typically is able to address it by changing your care level. Depending on how much a resident’s health changes, it’s not necessary to make a move. You can receive physical therapy, home health, or hospice in your current Assisted Living, Memory Care and Residential Care Home. If you leave for a post-surgical rehabilitation, you can always return to the Assisted Living, Memory Care and Residential Care Home.

What if I have a medical emergency?

All rooms are either equipped with an emergency alert system or have pendant systems available. Staff members are on-site 24 hours a day to respond and offer immediate assistance and call emergency services if needed.

What kind of activities and events are offered?

Assisted Living, Memory Care and Residential Care Home communities offer a robust calendar of opportunities for learning, creativity, exercise and spirituality. From concerts and guest lectures to theatre and exercise, games and classes, services and celebrations, civic and volunteer opportunities, shopping and museums, movies and dances, and much more, you can remain as active and involved as you like.

What does a residential care home provide?

Residential Care Home, sometime also known as Personal Care Home, are licensed as either Type A or Type B Assisted Living facility. A residential care home provides a higher level of care than assisted living, but a lower level than a nursing home (skilled nursing facility). The biggest difference is that there’s more personalized care and staff attention because each home has few residents. They’ll also be able to get care from a few staff members who can get to know them and their specific needs. As residential care homes are often in suburban neighborhoods, they may be near parks, small shopping centers and houses of worship.

What is the difference between personal care home and assisted living?

Residential care home also known as personal care home are licensed, in state of Texas, as assisted living, and are found in suburban neighborhoods, nestled among regular houses. They provide high level of care and a more intimate environment where seniors receive personalized, one-on-one care. Typically, a residential care home is a regular sub-divison home that has been modified with the same safety features found in larger assisted living communities, such as grab bars, safety rails, emergency call buttons and wheelchair-friendly ramps and rooms. These residences with private and semi-private rooms are often owned or managed by healthcare professionals (nurses, therapists, social worker, administrators) with several years experience in a skilled care setting.

Does Medicaid pay for personal care homes?

Medicaid is a joint state & federal program which uses criteria of financial need to qualify an individual. Generally, your income has to be at or below national poverty line to qualify. Rules for qualification under Medicaid program vary by each state.

In the state of Texas, Medicaid does pays for personal care home under STAR+PLUS program. The assisted living facility has to be contracted with Medicaid Managed Care Organizations (MCO). Due to standards of qualification and documentation burden imposed by state regulations, the number of such facilities is very limited.

How much does Medicaid pay for home care?

Medicaid is a joint state & federal program which uses criteria of financial need to qualify an individual. Generally, your income has to be at or below national poverty line to qualify. Rules for qualification under Medicaid program vary by each state.

In the state of Texas, Medicaid does pays for home care under STAR+PLUS and Home and Community Based Services (HCBS) programs. One has to contact the department of Health and Human Services (HHS) to apply directly, meet program eligibility criteria, to get approved for home care services which will be provided by Medicaid Managed Care Organizations (MCO).

What is a Residential Care Home?

Residential Care Home, sometime also known as Personal Care Home, are licensed as either Type A or Type B Assisted Living facility. A residential care home provides a higher level of care than assisted living, but a lower level than a nursing home (skilled nursing facility). The biggest difference is that there’s more personalized care and staff attention because each home has few residents. They’ll also be able to get care from a few staff members who can get to know them and their specific needs. As residential care homes are often in suburban neighborhoods, they may be near parks, small shopping centers and houses of worship.

They generally house between 2 to 12 seniors and provide varying levels of care. Residents are typically provided all meals, housekeeping and assistance with daily tasks (ADLs), such as bathing, dressing, using the toilet and taking medications. Some homes also provide transportation to appointments, shopping and organized outings.

What do the fees cover?

Most Residential Care Homes rooms are either studio or 1 bed room type. Monthly cost consists of room and care charges also known as Level of Care (LOC). Base rates cover room and board and meals. Additional charges can include entrance or community fees up to one month’s rent, deposits, and fees for other services like housekeeping and laundry, though many providers include those services as well.

Some facilities offer an all inclusive rate which includes room and care costs but could turn out to be expensive if the resident ends up not using all services each month.

What services are offered in residential care home?

Residential Care Home in Houston, TX, sometime also known as Personal Care Home, are licensed as either Type A or Type B Assisted Living facility. A residential care home provides a higher level of care than assisted living, but a lower level than a nursing home (skilled nursing facility). Residents are typically provided all meals, housekeeping and assistance with daily tasks (ADLs), such as bathing, dressing, using the toilet and taking medications. Some homes also provide transportation to appointments, shopping and organized outings.

How much does residential care cost?

Most Residential Care Homes rooms in Houston, TX are either studio or 1 bed room type. Monthly cost consists of room and care charges also known as Level of Care (LOC). Base rates cover room and board and meals. Additional charges can include entrance or community fees up to one month’s rent, deposits, and fees for other services like housekeeping and laundry, though many providers include those services as well.

Some facilities offer an all inclusive rate which includes room and care costs but could turn out to be expensive if the resident ends up not using all services each month.

In Texas, residential care home monthly average costs can range between $3,500 to $6,000 or more depending on additional services. Residential care home assisted living is often cheaper than regular assisted living or memory care facility.



Information provided above is a general overview and may not necessarily apply to each community or your individual situation. If you did not find an answer to your question or have a specific query, please feel free to contact us with your inquiry.

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